The scope of Alliance Management is to define the outsourcing strategy across the R&D organisations; ensure our suppliers deliver to the needs of the organisations; and to develop strong, beneficial partnerships with key suppliers.

You will support the Alliance Leads in managing one or more supplier(s) contracted to deliver services within the scope of Alliance Management support. You’ll also be responsible for supporting governance activities, providing training on Alliance Management supported delivery models/suppliers and be a primary point of contact for study teams for general questions relating to ways of working. You may also be assigned as the Alliance Lead for selected small and/or low complexity supplier(s).

Typical accountabilities:

Supplier/Model Governance

• Supports assigned Alliance Leads in management of model/supplier framework and governance
• Ensures understanding of roles and responsibilities across delivery teams for assigned delivery model(s)
• Ensures implementation of new or changes to processes for assigned suppliers
• Works with Alliance Leads, Process Integration Lead, internal subject matter experts and counterparts in supplier organisations to ensure the maintenance of interface processes / ways of working (e.g alliance handbook)

Supplier / Model Quality and Performance

• Supports the definition of, and monitors quality and performance of service deliverables in alignment with MSAs
• Produces performance reports for stakeholder / governance review
• Compiles and maintains model and /or supplier-level risk and issue logs for governance interactions
• Supports creation and execution of delivery model surveys / health checks

• Strategy Development / Enablement
• Supports implementation of sourcing strategies across the R&D organisations e.g model documentation / training materials

Supplier selection and qualification

• Supports / co-ordinate activities relating to supplier selection as required by the assigned Alliance Lead
• Supports / co-ordinate activities relating to ODD as required by the assigned Alliance Lead.  Where assigned as Alliance Lead, will lead activities relating to ODD

• Study team support / training:-
• Supports study teams with ways of working within the model/suppler, developing and providing training as required
• Supports sharing of successes relating to supplier performance or delivery e.g. postcards, monthly update submissions

Essential criteria:

• University degree in related discipline, or equivalent
• Strong experience from within the pharmaceutical industry or clinical research organization
• Good knowledge of clinical and pharmaceutical drug development process at various phases of development
• Experience of working successfully with external suppliers
• Strong leadership and influencing skills, especially without authority and with resilience
• Internal and external stakeholder management experience

Desirable criteria:

• Knowledge of alliance governance frameworks and processes (including performance metrics)
• Ability to work flexibly to solve problems that involve many decision makers, and develop multiple options/recommendations
• Ability to identify continuous improvement & innovation opportunities
• Technical understanding of service deliverables and subject matter expertise (e.g. study management, data management, analysis and reporting)